About Us
Established in 2004, Audio Basics offers world class electronic products and exclusive New audiophile software. Our mission is simple..., We believe that our results are driven by what our new and repeat customers experience with us, so we strive to evolve our business to better preemptively address the customer's long-term needs.
Making A Purchase could not be easier. Just browse our Catalog, and click on (add to cart) of the corresponding item you wish to purchase. After you have you have completed selecting your desired items, you can click check-out to proceed forward to the payment process. All pricing is listed in Canadian Dollars but our shopping cart will allow our US neighbors to pay in USD.
Payments
We accept Visa, Mastercard, American Express, Interac, Paypal, If you prefer not to pay online you may select "Phone Order Payment/pickup" as your payment option in shopping cart. The only Information needed to complete is your contact information. We will then contact you for payment over the phone/or arrange for you to come pick-up you order and pay then. You may call us at: 1.877.922.8346 Shipping And Handling
Free Shipping
For most of Canada when purchases exceed $100.00+ of music software and accessories.
Back Orders
We credit back all payments for products no longer made available by manaufacturer.
Tax Charges
Retail Purchases made from residents outside of Canada: Are Tax Exempt Retail Purchases made from Canadian residents of:
Ontario, NFLD, New Brunswick pay: 13% HST Tax which shows as: HST 1
Nova Scotia pay: 15% HST Tax which shows as HST 3 Retail
Purchases made from Canadian residents of: Quebec, Manitoba, Alberta,British Columbia, Saskatchewan, North West Territory, Nunavut, Yukon Territory only pay: 5% GST Tax
Reaching Us
10480 islington Ave, Suite 4
Kleinburg, Ontario L0J-1C0
(905) 303.9232
Hours of Operation Tuesday and Thursday 11:30am to 6:00pm or by appointment.
905.303.9232
Toll Free: 1-877-92-AUDIO
Returns Policy
If any item purchased from Audio Basics Inc. is shipped with a manufacture defect, please return item for exchange within 30 days of purchase. If item is no longer available such as a music title, we will offer a credit exchange of equal value to a new purchase purchase. We cannot be responsible for musical taste satisfaction, as we clearly list the manufacture, artist, title, and tracks of all items listed on our website.
Although it's rare, we cannot be responsible for shipping damage or unreasonable delays when shipping small parcel air or surface, for those services although very economical, are not guaranteed and have no tracking numbers. The worst experience we generally have with those services are delays. We ship with high quality custom boxes and inserts, of heavy weight cardboard to best protect your purchase.
Shipping In most of Canada, is included for purchases over $100.00.